International Council for Quality Care, Inc.

Privacy Policy

Last updated: November 22, 2023

This Privacy Policy describes the policies and procedures of International Council for Quality Care, Inc. (ICQC, the Company, We, Us, or Our) on the collection, use, and disclosure of information when You use the Service. It also describes Your privacy rights and how the law protects You.

By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation And Definitions

Words with initial capitalization have meanings defined under the following conditions. These definitions have the same meaning whether they appear in singular or plural.

• Account means a unique account created for You to access the Service or parts of the Service.
• Company means International Council for Quality Care, Inc. (ICQC).
• Cookies are small files placed on Your computer, mobile device, or other device by a website.
• Country refers to the United States of America.
• Device means any device that can access the Service, such as a computer, cellphone, or tablet.
• Personal Data means information that relates to an identified or identifiable individual.
• Service refers to the Website.
• Service Provider means a person or legal entity that processes data on behalf of the Company.
• Usage Data refers to data collected automatically, either generated by use of the Service or from the Service infrastructure.
• Website refers to ICQC, accessible from https://icqc.ai.
• You means the individual using the Service, or the company or other legal entity on behalf of which the individual is using the Service.

Types Of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You. This may include:

• Email address
• First name and last name
• Phone number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include Your Device's Internet Protocol address, browser type, browser version, pages visited, the time and date of Your visit, time spent on pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including the type of mobile device, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, and other diagnostic data.

Tracking Technologies And Cookies

We use Cookies and similar tracking technologies to track activity on the Service and store certain information. Tracking technologies may include beacons, tags, and scripts to collect and track information and to improve and analyze the Service.

• Necessary Cookies. These Cookies are essential to provide services available through the Website, authenticate users, and prevent fraudulent use of user accounts.
• Notice Acceptance Cookies. These Cookies identify whether users have accepted the use of cookies on the Website.
• Functionality Cookies. These Cookies allow Us to remember choices You make, such as login details or language preference, so You do not have to re-enter preferences each time You use the Website.

Use Of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain the Service, including monitoring usage.
• To manage Your Account and provide access to Service functionality.
• To perform a contract or provide products, items, or services You request.
• To contact You by email, phone, SMS, push notification, or other equivalent electronic communication.
• To provide news, offers, and information about goods, services, and events similar to those You have purchased or enquired about, unless You have opted out.
• To manage and respond to Your requests.
• To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other business transfer.
• To analyze data, identify usage trends, evaluate marketing efforts, and improve the Service and Your experience.

Disclosure Of Personal Data

The Company is not in the business of selling Your information. We may share Personal Data in the circumstances described below.

• Service Providers and business partners. We may employ third parties to perform tasks on Our behalf and may need to share Personal Data for them to provide those services.
• Business transfers. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of transferred assets.
• Related companies. We may share Personal Data with affiliates for purposes consistent with this Privacy Policy.
• Agents, consultants, and related third parties. We may hire other companies to perform business-related functions and provide only the information needed to perform their specific function.
• Legal requirements. We may disclose Personal Data if required by law or in good faith belief that disclosure is necessary to comply with a legal obligation, protect rights or property, protect safety, or protect against legal liability.
• With Your consent. We may disclose Your information for any other purpose with Your consent.

Medical Practice Data, HIPAA, And HITECH

As a service provider to medical practice customers, the Company may collect and analyze data related to those customers on their behalf. In that role, the Company processes data upon instruction from the customer, consistent with applicable service agreements and Business Associate Agreements.

Some Personal Data received by the Company in connection with the Services may be provided by health care providers subject to laws and regulations, including rules issued under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH), that govern use and disclosure of certain individually identifiable health-related Personal Data, or Protected Health Information.

When We receive Protected Health Information, We may do so as a Business Associate of Our health care provider customers under agreements that prohibit Us from using or disclosing Protected Health Information in ways that are not permissible for the health care provider itself and require Us to implement safeguards for confidentiality, integrity, and availability of that information.

Retention And Transfer

The Company will retain Personal Data only as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Personal Data as needed to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.

Usage Data is generally retained for a shorter period, except when used to strengthen security, improve functionality, or when We are legally obligated to retain it longer.

Your information may be processed at the Company's operating offices and in other places where parties involved in the processing are located. This means information may be transferred to computers outside Your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Security Of Your Personal Data

The security of Your Personal Data is important to Us, but no method of Internet transmission or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Personal Data, We cannot guarantee absolute security.

ICQC maintains SOC 2 and HIPAA compliance programs, implements security practices and monitoring procedures, and uses encryption protocols to safeguard data during storage and transmission.

Children's Privacy

The Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us.

Links To Other Websites

The Service may contain links to websites that are not operated by Us. If You click a third-party link, You will be directed to that third party's site. We advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for third-party content, privacy policies, or practices.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the Last updated date. Changes are effective when posted on this page.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us by email at admin@icqc.ai.